Contacting Our Office
Please log in to the Patient Portal in the menu at the top to contact our office for all routine matters such as appointment scheduling, prescription refill requests, billing questions, and other non-urgent questions. We will make every effort to respond to any office policy questions within one business day.
If you need to refill a prescription and have not seen an MPG provider in the past three months, please call (605) 348-8000 to schedule an appointment.
If you need to cancel a scheduled appointment, please give our office 24 hours notice.
If you need to call our office, our staff is available from 9:00 a.m. to 4:30 p.m. Monday through Thursday, and from 9:00 a.m. to 4:00 p.m. on Fridays.
In the event of a life-threatening emergency, call 911 or go directly to the nearest emergency room. If you are having a psychiatric problem after hours, on weekends, or on holidays, please contact the Crisis Care Center at (605) 391-4863.
Updating Your Information
Patients are responsible for providing accurate, up-to-date information. You can update your insurance, personal, and medical information by logging into the Patient Portal and going to the section titled “My Health Record.” We ask that you log in prior to any scheduled appointment to keep this information current.
We require a 24 hour notice to cancel or reschedule any appointment. Reminder calls are computer generated and are done one day prior to your appointment.
Request or Transfer of Medical Records
In order for Manlove Psychiatric Group to provide or transfer a copy of your psychiatric records, we require you to complete and sign our Release of Information form. You will need to include the specific dates of service, psychiatric information requested, and the reason for this request.
Prescription renewals are most efficiently handled through our practice’s messaging system (which is available on this website) or by contacting your pharmacy. Please try to anticipate your need for prescription refills by notifying our office or your pharmacy at least 48 hours in advance or by advising your physician of your needs during regularly scheduled office visits. If you have not been seen in this practice within the past six months, it is our policy that you make an appointment to renew your medication.